Mansfield Municipal Electric Department
last updated January 16, 2004

Privacy Pledge
We are committed to protecting your privacy. The information we collect is gathered to ensure secure payments. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.

We do not sell your personal information. We only share your personal information as required by law or to protect MMED, its customers, or the public. At any time you may contact MMED with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion.

How We Use Your Personal Information
Information we collect may be used in the following ways:

To complete your transactions
To bill your credit card for your payments
as initiated and authorized by you
To confirm your payments
To respond to your customer-service
inquiries or requests
To communicate offers and special
information to you, if you choose to
receive such notices
To customize your experience on our web site

MMED requires only the personal information that is needed for safely processing your online payment and for contacting you about your transactions. It is used exclusively for that purpose. As an MMED customer, you may receive email from us based on your account information and your account information may be analyzed as part of our standard business practices.

When you make a payment online from MMED, we may contact you by e-mail to confirm your payment and to update you on the status of your payment.

Protecting Your Information
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. Your account information and order history are kept behind our firewall. All transaction information is processed under encrypted channels. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer and Netscape Communicator.

Only authorized personnel at MMED are permitted to see your password. If you forget your password, you can receive a reminder via e-mail. Only authorized customer service and accounting personnel are permitted access to your account information. Employees who violate our privacy pledge will be subject to our normal disciplinary process.

If we change how we use your personal information, we will notify you by prominently posting notice of the change to this site.